Frequently Asked Questions (FAQ)

Find answers to frequently asked questions about CommerceProbe: how it works, pricing, platform support, testing capabilities, and more.

Frequently Asked Questions Everything you need to know about CommerceProbe. Can't find what you're looking for? Contact us . What is CommerceProbe? CommerceProbe is an automated e-commerce storefront monitoring and testing platform. It continuously tests your online store like a real customer, detecting issues with checkout flows, pricing, promotions, and performance before they impact your revenue. Our platform supports major e-commerce

platforms including Magento, Shopify, WooCommerce, BigCommerce, and custom solutions. How does CommerceProbe work? CommerceProbe uses automated browser testing to simulate real customer journeys through your storefront. Here's how it works: Test Configuration: You configure test scenarios that mirror critical customer paths (e.g., landing page → product → cart → checkout). Automated Execution: Our platform runs these tests on a schedule (hourly,

daily, or custom intervals) using real browsers. Issue Detection: The system detects broken links, failed checkouts, pricing errors, performance issues, and visual regressions. Alerting: You receive instant notifications via email, SMS, Slack, or webhooks when issues are found. Reporting: Comprehensive dashboards show test results, performance metrics, and historical trends. Do I need coding skills to use CommerceProbe? No coding skills

required! CommerceProbe is designed for non-technical users. You can create test scenarios using our visual interface by simply entering URLs and selecting elements to interact with. For advanced users, we also offer API access and custom test scripting capabilities, but these are optional. Which e-commerce platforms does CommerceProbe support? CommerceProbe works with all major e-commerce platforms, including: Magento 2 Shopify WooCommerce

BigCommerce Salesforce Commerce Cloud PrestaShop OpenCart Custom PHP/Node.js e-commerce solutions Since CommerceProbe tests your storefront through the browser (like a real customer), it works with any platform that has a web interface. How fast are the tests? Most tests complete in 10-30 seconds. The exact time depends on the complexity of your test scenario (number of steps, page load times, etc.). Simple...